Effective Date: August 24, 2026
C.T Garage Door (“C.T Garage Door,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ctgaragedoors.com, contact us, request garage door services, call our business, or interact with our advertising.
Information We Collect
We may collect information that you voluntarily provide when you contact us or request service, including:
- Name
- Telephone number
- Email address, if provided
- Service address or location
- City
- Information about your garage door or requested service
- Appointment and scheduling information
- Communications you send to us
- Information related to estimates, services, invoices, or completed jobs
We may also automatically collect certain technical information when you use our website, including:
- IP address
- Browser and device information
- Pages viewed
- Referring website or traffic source
- Date and time of visits
- Advertising campaign information
- General geographic information
- Cookies and similar technologies
How We Use Information
We may use information we collect to:
- Respond to inquiries
- Provide estimates
- Schedule garage door service
- Communicate about appointments
- Perform requested services
- Provide customer support
- Process and maintain business records
- Improve our website and services
- Measure website and advertising performance
- Understand how customers find our business
- Prevent fraud, abuse, or security issues
- Comply with legal obligations
Phone Calls and Call Tracking
We use telephone and call-tracking technologies to understand how customers find our business and to improve our service and advertising.
Different tracking numbers may be displayed depending on how a visitor reaches our website or advertisement. Calls made to these numbers are routed to C.T Garage Door.
We may collect information associated with a call, including:
- Caller telephone number
- Date and time of the call
- Call duration
- Advertising or referral source
- Website session information
- Campaign information
Calls may be recorded or analyzed for quality assurance, training, customer service, attribution, and business purposes where permitted by applicable law.
Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies.
These technologies may be used to:
- Keep the website functioning correctly
- Measure website visits
- Understand traffic sources
- Measure advertising effectiveness
- Attribute calls or inquiries to advertising campaigns
- Improve marketing performance
You may be able to limit cookies through your browser settings. Disabling certain cookies may affect website functionality.
Google Services
We may use Google products and services, including services such as:
- Google Analytics
- Google Ads
- Google Business Profile
- Google Local Services Ads
- Google conversion tracking
Google and its technologies may collect information about website visits, advertising interactions, devices, cookies, and conversions.
Google’s use of information collected through its services is governed by Google’s own privacy policies and terms.
CallRail
We use CallRail and related call-tracking technology to help identify how customers reach our business and to measure calls generated through our website and advertising.
CallRail may process information such as caller information, call details, website activity, referral sources, and advertising attribution on our behalf.
Information processed by CallRail is also subject to CallRail’s applicable privacy practices.
Advertising
We may advertise our services through platforms such as Google and other online advertising providers.
Advertising platforms may use cookies or similar technologies to:
- Measure ad performance
- Attribute website visits, calls, or inquiries to advertisements
- Prevent fraud
- Improve advertising delivery
- Measure conversions
Depending on applicable law, certain advertising or analytics activities may be considered sharing of personal information for advertising purposes.
We do not sell personal information for money.
Service Providers
We may share information with trusted companies that help us operate our business, including providers that assist with:
- Website hosting
- Customer relationship management
- Scheduling
- Call tracking
- Analytics
- Advertising
- Payment processing
- Communications
- IT and security
- Accounting or professional services
These providers may process information only as necessary to perform services for us or as otherwise permitted by law.
Business Transactions
If C.T Garage Door is involved in a merger, acquisition, sale, restructuring, financing, or transfer of some or all of its business or assets, information may be transferred as part of that transaction where permitted by law.
Legal Requirements
We may disclose information if reasonably necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful requests from government authorities
- Protect our rights or property
- Protect customers or others
- Investigate fraud or security concerns
- Enforce agreements
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and accounting records, resolving disputes, complying with legal requirements, and protecting our business.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control.
However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the ability to:
- Request access to information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to or restrict certain uses of information
- Request information about certain disclosures or sharing
- Withdraw consent where processing relies on consent
To make a privacy request, please contact us through our website or using the contact information below.
We may need to verify your identity before completing certain requests.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our services are intended for homeowners, property managers, businesses, and other adults seeking garage door services.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we may update the Effective Date shown at the top of this page.
We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact:
C.T Garage Door
10050 Spanish Isles Blvd E14
Boca Raton, FL 33498
Phone: 561-867-2825
Website: https://ctgaragedoors.com/
You may also contact us through our website’s Contact page.